Payment & Delivery

Delivery

All deliveries are handled by GLS. The delivery of the parcel will be done within 2 business days, after the receipt of the payment.
You can use this link to monitor and track your details at any time, and therefore check the progress of your order:

https://gls-group.eu/DE/en/parcel-tracking 

Please find below all the details regarding the shipping costs:

National shipping/ first article / each additional article
Germany free shipping free shipping

Please note by choosing the payment method “cash on delivery” additional costs of 6,90 € will occur.

International shipping/ first article/ each additional article
Österreich / Österreich 5,90 € 3,90 €
België / Belgique / Belgien 5,90 € 3,90 €
Nederland / Niederlande 5,90 € 3,90 €
Lëtzebuerg / Luxembourg 5,90 € 3,90 €
Česká republika / Tschechien 7,90 € 4,90 €
Danmark / Dänemark 7,90 € 4,90 €
Italia / Italien 7,90 € 4,90 €
Polska / Polen 7,90 € 4,90 €
France / Frankreich 8,90 € 3,90 €
United Kingdom / Großbritannien 9,90 € 4,90 €
Magyarország / Ungarn 9,90 € 4,90 €
España / Spanien 14,90 € 5,90 €
Eesti / Estland 14,90 € 5,90 €
Latvijas / Lettland 14,90 € 5,90 €
Sverige / Schweden 14,90 € 5,90 €
Suisse / Svizzera / Schweiz 14,90 € 5,90 €
Éire / Irland 19,90 € 9,90 €
Norge / Norwegen 19,90 € 9,90 €
Portuguesa / Portugal 19,90 € 9,90 €
Finland / Finnland 24,90 € 9,90 €

 

Returns

If you are not satisfied with your purchase, we offer a free pickup within 60 days of receipt of shipment. In case you decide to return the item, you tell us two suitable dates for a free-of-charge pick up at yours or an alternative address such as from your neighbor or from your workplace. After the withdrawal of the product, we will issue a full refund including the shipping costs.

Payment methods

Order your favorite carpet in our online shop. Teppichcenter24 offers the following payment methods:

 

No matter what payment method you use, we ensure transparency from start to finish. Starting from the registration, payment to the deliver. We keep you up-to-date. You’ll be informed about every status regarding your order by logging into your customer account. Of course, you can follow the status of your parcel online.

 

Bank details
Holder Özdemir, Yavuz
Bank Deutsche Bank
BIC/SWIFT DEUTDEDB390
IBAN DE68 3907 0024 0403 2231 01

Telephone advice

Our employees are available from Monday to Friday between 10 a.m. and 5 p.m. and are available to answer your questions and suggestions.

+49 202 509 05 020

Free shipping and return

Within Germany there are no shipping costs for shipping and possibly return shipment. For shipping costs in foreign countries please refer to the page "Payment & Shipping".

60 days return policy

If you do not like the goods, the return is free of charge for you within 60 days. For details please see the link "Payment & Shipping".

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